Terms of Service
This page is maintained by Ride Local Ride to answer common questions about our terms and conditions. It is app-owned content and not legal advice; review with your attorney before relying on it for compliance or disputes.
1. Acceptance of Terms
By using the Ride Local Ride website, mobile app, phone dispatch, or any other service we offer, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.
2. Services We Provide
Ride Local Ride provides locally-owned transportation services in Yuma, Fortuna Foothills, San Luis, Somerton, and surrounding areas in Arizona. Services include on-demand rides, scheduled rides, airport shuttles, senior care transportation, Algodones border trips, and subscription plans such as RideAlert.
3. Eligibility and Accounts
You must be at least 18 years old to create an account or subscribe to a paid plan. You are responsible for keeping your account credentials secure and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized use.
4. Booking and Cancellations
Rides may be booked through our app, website, or by phone. When you book a ride, you agree to provide accurate pickup and drop-off details. Cancellations may be subject to our Refund Policy. We reserve the right to cancel or decline service for safety, availability, or policy reasons.
5. Payments and Subscriptions
All fares, setup fees, and subscription charges are shown at checkout before payment. By completing payment, you authorize the charge. Subscription plans renew automatically until cancelled. You may cancel anytime through your account or by contacting support. Setup fees for hardware such as Flic buttons are one-time charges and are described on the plan page.
6. User Conduct
You agree to treat drivers and staff respectfully, comply with all applicable laws, and not use our services for unlawful, dangerous, or fraudulent purposes. We may refuse service or terminate accounts for violations of this policy.
7. Limitation of Liability
Ride Local Ride is not liable for indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability for any claim is limited to the amount you paid for the specific ride or service giving rise to the claim. Nothing in these terms limits liability for gross negligence or willful misconduct.
8. Indemnification
You agree to indemnify and hold harmless Ride Local Ride, its owners, drivers, and affiliates from claims arising from your use of our services, your violation of these terms, or your violation of any third-party rights.
9. Changes to These Terms
We may update these terms from time to time. The updated terms will be posted on this page with a revised effective date. Continued use of our services after changes means you accept the updated terms.
10. Governing Law
These terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles. Any disputes will be resolved in the appropriate courts located in Yuma County, Arizona.
11. Contact Us
If you have questions about these terms, please contact us:
Ride Local Ride
2837 W 1st Street, Yuma, AZ 85364
Phone: App Technical Support (412) 218-5584
Email: ridelocalride@gmail.com
Last updated: June 27, 2026