Mobile Messaging Terms
This page is maintained by Ride Local Ride to answer common questions about our mobile messaging program. It is app-owned content and not legal advice; review with your attorney before relying on it for compliance or disputes.
Program Description
Ride Local Support utilizes an automated mobile messaging system to send operational alerts, dispatch notifications, and transactional order updates to designated support personnel and authorized agents.
Message Frequency
Message frequency varies based on internal order volume and dispatch activity.
Pricing
Message and data rates may apply from your mobile carrier for any messages sent or received. Ride Local Support does not charge for this service.
Stop / Opt-Out
You can cancel the SMS service at any time. Text the single keyword STOP to our toll-free number to opt out. After doing so, you will receive one final text confirming your un-enrollment, and no further messages will be sent unless re-initiated.
Help / Support
For assistance or questions regarding the messaging program, reply with the keyword HELP to receive support contact info, or email support@ridelocal.com directly.
Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages.
Last updated: July 12, 2026